We craft training solutions that result in improved organizational or product performance.
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One of the most useful tools that we instructional designers can borrow from #UX is the Customer Journey map. After we’ve confirmed that this training should exist (a la Cathy Moore’s Action Mapping), we should remember that learning is not an event, but a...
Learn MoreMany of us have heard of “user experience” or UX, but how many of us think about the “learner experience” or LX? We’ve looked at (ranted?) about the confusion between e-learning design and web design. We’ve looked at some shared goals between...
Learn MoreInstructional designers create instructional or training products. Whether we like it or not, product design and product management is our industrial cousin. How so? We produce a “thing” that others choose to use/buy or not. We have to market this “thing” to...
Learn MoreOne of the common things heard at the recent #BCTECH summit was the cry from organizations for more talent. The government responded with coding in schools and investment in post-secondary facilities (let’s build more talent) and relaxed immigration (let’s...
Learn MoreLast week I attended the #BCTECHSummit and one of the things I was interested in finding out was how companies were innovating around technology and training. BCIC wrote a nice blog post highlighting some of the cool things about our tech scene. And of course if I...
Learn MoreThere’s a lot of focus in the L&D world on corporate applications of training or elearning. Which is understandable, but it would seem that the not-for-profit organizations are underserved and under-represented. Several months ago I saved this link with the...
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