Balancing task and people

I’m working with a client who is providing their employees who need to work across country boundaries with some training on how to best design and deliver an online meeting. As we’ve worked through some of the nuances, I found myself sketching this and thought I’d share it as a way of thinking about blending different communication options and digital supports. If you see the descriptions beside the “box”, it gives some context to identifying your “group”.

As this was originally conceived for a client who was primarily concerned with improving the effectiveness of meetings, it has a “meeting” focus. The “+” means ADD and the “~ ” means ONLY (I doubt it means that, but couldn’t think of another symbol to represent!).

For those who are grappling with the “should this have a social component?” question, I’d love to know if this type of matrix would be helpful to you.